This Privacy Policy describes how Ticket Spot, operated by Architect Spot LLC ("Ticket Spot," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you use our websites, mobile applications, APIs, and related services (collectively, the "Services").

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Who We Are

Ticket Spot is operated by:

Architect Spot LLC
1150 Garden View Rd
Unit 230056
Encinitas, CA 92024
United States

Email: support@ticketspotapp.com

Phone: +1 (408) 594-8019

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

• ticketspotapp.com;
• Ticket Spot mobile applications;
• Ticket Spot APIs;
• Ticket Spot marketplace functionality;
• customer support interactions;
• event registration and ticket purchases facilitated through the Services.

3. Information We Collect

Information You Provide Directly

We may collect personal information you provide to us, including:

• name;
• email address;
• password;
• phone number;
• mailing address;
• profile information;
• communications with us;
• event information submitted by organizers;
• attendee information submitted by organizers.

Information Organizers Collect

Organizers using Ticket Spot may collect personal information from attendees, including:

• names;
• email addresses;
• phone numbers;
• ticket selections;
• registration responses;
• custom form responses.

Ticket Spot processes such information to provide the Services.

Organizers are independently responsible for their own privacy practices and communications with attendees.

Information We Receive from Third Parties

We may receive information from third parties, including:

• payment processors (such as Stripe, PayPal, and Square);
• authentication providers;
• social login providers;
• analytics providers;
• organizers;
• marketplace operators;
• integration partners.

Payment Information

Payment information is processed directly by our payment partners.

Ticket Spot does not store complete payment card numbers.

Please review the privacy policies of applicable payment processors for more information.

Information Collected Automatically

When you use the Services, we may automatically collect information such as:

• IP address;
• browser type;
• device identifiers;
• operating system;
• language preferences;
• referring URLs;
• pages visited;
• actions taken within the Services;
• timestamps;
• crash reports;
• diagnostic information.

Cookies and Similar Technologies

We use cookies and similar technologies to:

• operate the Services;
• remember preferences;
• analyze usage;
• improve functionality;
• secure accounts;
• support marketing efforts where permitted by law.

You may manage cookie preferences through your browser settings.

4. How We Use Information

We may use personal information to:

• provide and operate the Services;
• authenticate users;
• create and manage accounts;
• process registrations and ticketing activities;
• facilitate communications between organizers and attendees;
• provide customer support;
• prevent fraud and abuse;
• improve the Services;
• analyze usage trends;
• comply with legal obligations;
• enforce our agreements;
• protect Ticket Spot, users, and third parties.

We may also use information with your consent for additional purposes.

5. Legal Bases for Processing (EEA, UK, Switzerland)

Where required by applicable law, we rely on the following legal bases:

• consent;
• performance of a contract;
• legitimate interests;
• compliance with legal obligations;
• protection of vital interests.

6. How We Share Information

We may share personal information with:

Service Providers

Third parties assisting us in operating the Services, including:

• hosting providers;
• analytics providers;
• payment processors;
• communication providers;
• customer support providers.

Organizers

Organizers may access attendee information relating to their events.

Organizers are independently responsible for complying with applicable privacy laws.

Marketplace Operators

Marketplace operators may access information necessary to administer their marketplaces.

Marketplace operators are independently responsible for their own compliance obligations.

Legal Requirements

We may disclose information when required to:

• comply with legal obligations;
• respond to lawful requests;
• protect our rights;
• investigate fraud;
• enforce our agreements.

Business Transactions

Information may be transferred in connection with:

• mergers;
• acquisitions;
• financing transactions;
• sales of assets;
• reorganizations.

7. International Transfers

Your information may be transferred to and processed in countries other than your own.

Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses or equivalent mechanisms.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

• provide the Services;
• comply with legal obligations;
• resolve disputes;
• enforce agreements;
• investigate fraud;
• comply with accounting and tax requirements;
• protect Ticket Spot's legitimate business interests.

Retention periods vary depending on the nature of the information and applicable legal requirements.

When information is no longer required, we will delete or anonymize it where feasible.

9. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

10. Children's Privacy

The Services are not directed toward children under eighteen (18) years of age.

We do not knowingly collect personal information from children under eighteen.

If we learn that such information has been collected, we will take reasonable steps to delete it.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, including the right to:

• access your information;
• correct inaccuracies;
• request deletion;
• restrict processing;
• object to processing;
• withdraw consent;
• request portability of your information;
• opt out of targeted advertising.

These rights may be subject to legal limitations.

12. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights to:

• know what personal information we collect;
• access personal information;
• correct inaccuracies;
• request deletion;
• obtain a copy of personal information;
• opt out of targeted advertising or sharing where applicable;
• limit certain uses of sensitive information where applicable;
• exercise rights without discrimination.

We honor valid Global Privacy Control (GPC) signals where required by law.

13. Categories of Information Collected

In the preceding twelve (12) months, we may have collected the following categories of personal information:

• Identifiers;
• Customer records information;
• Commercial information;
• Internet and network activity;
• Geolocation information;
• Professional information;
• Inferences derived from personal information.

We do not knowingly collect sensitive personal information for the purpose of inferring characteristics about individuals.

14. Marketing Communications

You may opt out of marketing communications by:

• clicking the unsubscribe link in emails; or
• contacting us directly.

Even if you opt out of marketing communications, we may continue sending service-related communications.

15. Third-Party Websites

The Services may contain links to third-party websites.

Ticket Spot is not responsible for the privacy practices of such websites.

We encourage users to review the privacy policies of those websites.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be identified by the revised Effective Date.

Where required by law, we will provide additional notice regarding material changes.

Continued use of the Services after updates become effective constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Ticket Spot, operated by Architect Spot LLC

Email: support@ticketspotapp.com
Phone: +1 (408) 594-8019

Mail:
Architect Spot LLC
1150 Garden View Rd
Unit 230056
Encinitas, CA 92024
United States

18. Requests Regarding Personal Information

You may request to:

• access your personal information;
• update your personal information;
• delete your personal information;
• exercise applicable privacy rights.

We will review and respond to requests in accordance with applicable laws.

To submit a request, please contact us using the information provided above.

By using Ticket Spot, creating accounts, registering for events, creating events, purchasing tickets, or otherwise interacting with the Services, you acknowledge that you have read and understand this Privacy Policy.