Event organizers using Ticket Spot see a 15–20% reduction in no-shows, thanks to automated confirmations, reminders, and targeted email communication.
All fully branded. All included.
Why Email Communication Matters
Most ticketing platforms lock you into:
- Generic confirmation emails
- Poor customization options
- No segmentation
- Extra costs for basic communication tools
This leads to lower attendance, lost tickets, and endless manual follow-ups.
Ticket Spot fixes this with a built-in communication system that sends the right message to the right attendee — automatically.
What Ticket Spot Automates for You
1. Instant Ticket Delivery
Every order includes:
- PDF tickets
- Apple Wallet passes
- Mobile-ready QR codes
Each automatically updated with your logo, brand colors, and event details.
2. Automated Email Timeline
Set it once. Ticket Spot handles the rest.
Pre-Event
- Confirmation email
- 7-day reminder
- 24-hour reminder
- Same-day reminder
Post-Event
- Thank-you email
- Feedback/survey link
- Next-event promotion (optional)
This ensures attendees stay informed — and show up.
3. Smart Attendee Segmentation
Target different groups with tailored messaging:
- Pending (payment incomplete)
- Confirmed
- Waitlist
- Checked-in
- No-shows
- Specific ticket types (VIP, Early Bird, Student, etc.)
Examples of common use cases:
- VIP early-entry reminders
- Waitlist openings
- Cart recovery nudges
- Day-of instructions for specific ticket tiers
4. Optional Mailchimp Integration
For teams who prefer advanced workflows:
- Auto-sync attendees into Mailchimp
- Send from your own domain
- Use Mailchimp templates & automations
- Combine attendee lists with other audiences
This allows highly polished campaigns while keeping Ticket Spot as your source of truth.
5. Fully Branded Email Templates
Ticket Spot keeps your communication consistent across every touchpoint.
You can update:
- Brand colors
- Logo
- Labels & wording for confirmations, reminders, and follow-ups
- Footer text
- Dynamic fields like:
{{attendee_name}}{{event_name}}{{ticket_type}}{{event_date}}{{order_number}}
No HTML needed — just customize and publish.
Why This Matters
Save Time
Reduce manual work by automating confirmations, reminders, and follow-ups.
Increase Attendance
Wallet passes + reminders = fewer forgotten events.
Improve Attendee Experience
Clear, timely, branded communication builds trust.
Save Money
All communication tools are included at $29.99/mo — no hidden email charges.
Get Started
Upgrade your event communication in minutes.
👉 Get Started with Ticket Spot
Have questions? Contact support@ticketspotapp.com.