ATTENDEE COMMUNICATION
Keep attendees informed with automated email communication
Built-in email system for confirmations, reminders, announcements, and post-event feedback-or connect Mailchimp for full whitelabel control.
Automated emails at every stage
- Automatic confirmation emails sent instantly after each ticket purchase
- Scheduled event reminders to reduce no-shows and boost attendance
- Post-event feedback requests to gather insights and testimonials
- Announcements sent to all attendees or specific segments
- All emails include ticket details, event information, and calendar links
Targeted announcements by attendee status
- Send announcements to attendees based on their status: attending, attended, waitlist, or waiting approval
- Target specific ticket types or purchaser groups with custom messages
- Notify your waitlist when tickets become available
- Update attendees waiting for approval once their registration is confirmed
- One-click announcements for last-minute changes or important updates
Mailchimp integration for whitelabel emails
- Connect your Mailchimp account to send emails from your own domain
- Specify your Mailchimp template and sender email for complete brand control
- All attendee emails route through your Mailchimp account-fully whitelabeled
- Maintain consistent branding with your company as the sender, not Ticket Spot
- Leverage your existing Mailchimp account and email reputation
Simple email management
- Manage all attendee communication from one central dashboard
- Customizable email templates to match your event branding
- Dynamic tokens for personalized messages (attendee name, ticket type, event details)
- Preview emails before sending to ensure accuracy
- Track delivery and engagement metrics
Frequently asked questions
Email campaigns, automated reminders, confirmation emails, and SMS notifications (via Klaviyo integration).
Yes. Use the drag-and-drop email builder to create branded emails matching your event's look and feel.
Yes. Schedule automatic reminders before your event at intervals you choose (24 hours, 1 week, etc.).
Yes. Filter by ticket type, purchase date, check-in status, and custom fields for targeted communication.
No. Unlimited email sends are included on all paid plans.